Maserati Dealership
How eCopier Solutions helped Maserati create a hands-off copier and printer management experience.
2.5+
Years as customer
2.4M
Prints managed daily
1
Hands-off partner
According to Chris Dooley, General Sales Manager at Maserati Dealership, printing is part of the company's daily operations. From the start, the business needed a dependable copier and printer solution that would not require constant internal management, troubleshooting, or follow-up.
Chris Dooley described printing as something that touches nearly every part of the business. Because of that, the company needed more than just equipment. It needed responsive service, dependable support, and a provider that could keep the machines running without forcing employees to manage every issue themselves.
Before working with eCopier Solutions, Maserati needed a simpler way to manage its office printing and copying needs.
Printer issues like paper jams, machine errors, toner problems, or service delays could interrupt the day and pull employees away from their work. For a document-heavy business, even small interruptions could create larger workflow problems.
Maserati needed reliable equipment, fast service, and a provider that could handle the details without constant oversight.
eCopier Solutions gave Maserati a hands-off way to manage its printers and copiers. Instead of handling machine issues, toner, service, and support internally, the team could rely on one document management partner.
Founded by David Solomon, eCopier Solutions supports businesses nationwide and manages 2.4 million prints per day. Its turnkey service can include the machine, service, and unlimited toner, helping businesses reduce internal responsibility and avoid constant printer oversight.
For Chris Dooley's team, the experience was simple from the start. Once they signed up, they no longer had to think about whether their printers would work or whether support would be available.
One day, one of Maserati's machines stopped working. Before the issue even reached Chris Dooley internally, an eCopier customer service representative was already at his door.
At first, Dooley did not know why the representative was there. Once he learned what happened, the value of eCopier's proactive service became clear.
Instead of managing machines, service needs, toner, and support issues on their own, the company could rely on eCopier to handle those details. The biggest result was not just having access to printers and copiers. It was having a provider who removed the stress around printing.
"Once you sign up with eCopier, you really don't have to think about anything in regards to your printers or their functionality. It's a very hands-off, VIP-type experience, and they provide a level of service that no other company in the space does."
Chris Dooley
General Sales Manager, Maserati Dealership
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